Starbucks Retail and Corporate Jobs

General Business Activities

America’s best known coffeehouse started out in Seattle, Washington in 1971. Since then Starbucks has grown to become the world's largest coffeehouse company, with over 21,000 stores in 65 countries and territories worldwide, and over 180,000 full time employees.

Starbucks provides high quality, ethically sourced coffee, teas, and other beverages, as well as sweet and savoury snacks, and endeavours to make each customer interaction a unique connection. Each neighbourhood Starbucks store aims to provide a relaxing and inspiring place to sit back with a drink, meet friends or get some work done. They aim to make each store relevant to its local community.

Starbucks takes corporate responsibility seriously, ethically sourcing the products sold in their coffeehouses, using responsible purchasing practices and supporting conservation efforts. They are committed to the environment, with a variety of green innovations reducing their environmental footprint.

Awards and Recognition

Starbucks has received its fair share of recognition, holding the No. 1 Best Coffee title from Zagat’s Survey of National Chain Restaurants from 2009-2011. It is listed as one of Fortune's 100 Best Companies to Work For from 2002-2012, and also received their Most Admired Company in America award from 2003-2012. They have also won awards for their ethics and sustainability.

Vision and Values

The Starbucks Mission:

“Our mission: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.”

The original Starbucks vision was embodied by chief executive Howard Schultz, whose vision of bringing the Italian coffee drinking experience back to the United States rekindled America’s love of coffeehouses. Starbucks aims to be different than other corporations, celebrating both tradition and their connection with their customers.

Career Development

Starbucks corporate offices are known as Support Centers, designed to offer support to retail staff and make a difference in local communities. With a diverse range of careers and positions, Starbucks employees have the chance to enhance their career path, work in different parts of the world and gain experience in different areas of the business.

The Starbucks Rotational Development Program, which is based in their Seattle Headquarters, offers new employees the chance to rotate between three different parts of a specific business area, and is designed to prepare people for a successful corporate Starbucks career.

Benefits

Starbucks refers to their employees as partners, and offers them a range of benefits. These include the Bean Stock Plan, which turns all employees into shareholders that receive restricted stock units, annually. They also have a pension plan and a range of voluntary benefits that can be opted into, allowing employees to choose benefits that fit with their lifestyle and goals.

Employment

Retail employees

• Baristas - provide customers with fantastic beverages with a personal touch. Average compensation ranges from around $10 per hour for trainees up to $17 per hour for trained staff.
• Shift Supervisors - make sure each shift runs smoothly, managing staff and inventory and providing excellent customer experiences. They earn around $12 per hour.
• General Managers - manage individual stores, coaching and developing their team while ensuring high quality products and customer satisfaction. Average annual salaries are around $45K.

Corporate employees

• Senior Applications Developers - assess requirements and develop technology solutions, creating prototypes and testing and implementing different applications and programmes. They can expect to earn around $120K annually.
• Project Managers - support and develop the Starbucks Corporation's wide array of projects. Project Managers usually earn about $100K annually.
• Recruiters - find the best people for each new role, developing job specifications, screening applicants and supporting the interview process. Annual salaries average around $76K.
• Human Resources Managers - look after the Starbucks Corporation's many partner employees. Human Resource Managers typically earn around $105K annually.

Sources:

• https://www.starbucks.com/
• https://www.glassdoor.com/index.htm
• http://www.payscale.com/